Quality Policy

Mawared House is specialized in providing Visa application services, including biometric enrolment, for diplomatic missions.

We are committed to:

Providing excellent services to our valued clients by fulfilling their requirements and complying with the benchmark standard level agreements.
Utilizing appropriate resources including skilled personnel & facilities for fulfilling client’s needs and customer expectations.
Identify all major external and internal issues, risks and opportunities related to the Quality Management System and take steps to mitigate these issues & risks.
Ensuring that all employees are competent and appropriately trained to provide the desired output expected out of them in order to improve operational efficiency and achieve customer satisfaction.
Striving for continual improvement in effectiveness of the established Quality Management System, demonstrated through setting and reviewing of Quality Objectives for all key functions.
Adhering to all relevant statutory and regulatory requirements.